SHIPPING
All our shipments are tracked. Please check your tracking URL (Provided in your order shipping confirmation e-mail) for up to date status on your shipment.

RETURNS
We offer a full 30day 100% satisfaction guarantee.
All labels must be attached to return the goods.
The item should be returned along with the zipper bag packing material.
item(s) cannot be returned if the care label or hang tag has been cut/removed.
All items are thoroughly inspected before any action is taken.
you have 30 days from the date you received your items to make a return or exchange.

HOW DO I RETURN MY ITEMS
To make a return, you can raise your query through contact us page provided in our website. Our support team will contact you and fulfill query.

REFUNDS (if applicable)
Once your return is received and inspected, we will send you an email to notify you that we have received your returned item. we will also notify you of the approval or rejection of your refund.
If your returned item is approved, then your refund will be processed.
The amount will be paid to your original method of payment, within 4-5 working days.
If the payment has been made through COD (cash on delivery), then the payment will be made to your respected bank or UPI id, once we collect your details.

EXCHANGE
You can apply for an exchange for your order within 30 days after an order has been delivered. We have a reverse pick up facility for most pin codes.
Exchanges can only be done for the same products in a different size. It cannot be exchanged for another design in the same product category or against any other product across our website.

HOW DO I APPLY FOR EXCHANGE
To make a exchange, you can raise your query through contact us page provided in our website. Our support team will contact you and fulfill query.

FOR ENQUERIES – theweaversmuseum@gmail.com  Or +919839981119